I wanted to take a moment to say thank you for the great service you have provided in the lines I have ordered from you. You were the 3rd company I contacted in sourcing lines for my sailboat. The first was recommended from the yahoo groups, but it took me several times to get a response on my inquiry, and then when I asked to place an order I never heard back. The 2nd called me back, and promised to send me a quote in two days, nothing. When I reached out to you I immediately received a reply back with a quote the following day. Each of three orders I placed with you were quick, accurate, and I was kept updated each step of the way. I appreciate your honesty to my questions on pricing, and attention to great customer service. Even if I was to find the lines less expensive somewhere else, the great customer service will keep me coming back to Master Marine Lines.
Thank you, Matt Altman - New Bern, NC
2012 I was struggling to find a good mooring pendant solution for my 36 foot sailboat. My worries were over once I discussed my plans with John, from Master Marine Lines. He came up with a great idea at a reasonable price. The mooring lines, made by Custom Cordage, arrived at my home ahead of schedule. The quality and craftsmanship of the lines was truly excellent. I could not be happier with the service and product I received from Master Marine Lines and will certainly be a repeat customer.
Chris, C&C 110
2012 Hi M – Just following up to make sure you got your mooring pendant and all is well. Thanks, John
Yes and in use. Perfect as always. I”ll make sure to tell my boating friends all about your company. M.C, St Albans, VT
Owners note - The "perfect as always" comment is a reference to this customer being a repeat buyer.
What a great experience ordering from Master Marine Lines. Your prices are very competitive and I appreciate the fact that you took the time to help me determine which product I needed. However, what impressed me the most was when you accidentally quoted me free shipping on my order to ALASKA and then, when you discovered the mistake, kept your word and honored the free shipping quote. What a refreshing experience; a customer oriented company with great prices and, most importantly, integrity! I'll definitely be spreading the word about Master Marine Lines!
Thanks Again! Ward in Sikta, Alaska
2013 I needed a strong 100' twisted nylon rope with galvanized thimbles on both ends to use as the last leg of a sea anchor rig for my 33' sportfish. Nobody sells this off the shelf. I found Master Marine Lines to be the only company to supply this custom rope at a reasonable price. John Domaracki was great to work with on the order and it shipped fast and was delivered on-schedule. I was very pleased with the quality of the line and the whipping at the base of the thimbles. I will do business with Master Marine Lines again!
John, hope this helps. Look forward to doing business with you again.
I recently purchased my first boat and had to get her outfitted with the necessities. While searching the internet I came across the Master Marine Lines website. I conversed with John over email, and within a day my order was placed. John asked me what kind of boat I purchased, where I'll be boating, and what type of boating I'll be doing. Based on the information I provided he recommended the lines I'd need. Ten days later my new custom lines (dock, spring, anchor, and fender) arrived. The ropes are top quality, the splices and whipping appear to be top notch. Awesome transaction. I'll be back. Steve Anderson Minneapolis, MN
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